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Salesforce Commerce Cloud On-Site Search

Enhance your B2B operations with the most marketing-friendly AI-driven search, recommendations, and personalization platform.

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Boost Revenue Per Visit

Salesforce Commerce Cloud users can deliver a best-in-class site experience and higher revenue per visitor with HawkSearch. Optimize operations, offer intelligent search and personalization features, and reduce friction for your buyers with the leading B2B site search platform. HawkSearch is available in the Salesforce AppExchange, making implementation fast and simple.

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CloudCraze

Drive revenue, conversion, and average order value to your Salesforce CloudCraze site with the help of enhanced site search functionality and product recommendations powered by machine learning.

Lightning

Create a seamless buyer experience on your Salesforce Lightning site by using HawkSearch’s site search solution, capable of personalization, data indexing, production comparisons, and more.

Key Features

AI Powered Search, Recommendations, and SEO for Commerce Cloud

Hawksearch delivers an optimized buying experience directly inside Salesforce B2B Commerce Cloud with our Lightning ready connector. Classic & Lightning connectors are available to download from the AppExchange.

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Advanced Features Include

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Robust Search and Configurable Autocomplete: Provide Relevant, Reliable Results

Returning search results without accuracy quickly leads to dissatisfaction. Benefit from insights captured from prior search activity and refine results to increase relevancy. Put optimization of results in your merchandisers’ hands with our deep learning AI engine.

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Recommendations: Unleash a digital salesperson working full time on your site

Advanced recommendations greatly enhance your ability to upsell and cross-sell to your clients with average order size increases over 25%.

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Unlimited Faceted Navigation: Help your clients find what they are really looking for

Unlock the power of facets and filters to provide easy ways to navigate to just the right product quickly and effectively.

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Advanced Product Comparisons: Because clients need help

72% of site visitors say they have struggled to find the right product on eCommerce sites. Rich product comparisons that allow you to show only the different attributes help a purchaser make that decision faster.

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SEO Optimizer: Get discovered online

Leverage your on-site search and facets to auto generate a massive number of SEO impactful dynamic pages—greatly expanding your top of funnel SEO coverage.

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Even more advanced eCommerce features

Companies can take advantage of HawkSearch’s advanced SKU/part number/YMM search analyzer, the ability to normalize and enrich product data, variant logic to display the right image based on color or style when multiple options exist, landing pages to power better conversions, supporting marketing outreach, and more.

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