HawkSearch Recognized by Gartner® for Search and Product Discovery
HawkSearch Recognized by Gartner® for Search and Product Discovery
Read the Gartner® Magic Quadrant™ Report
Download report
HawkSearch Recognized by Gartner® for Search and Product Discovery
Read the Gartner® Magic Quadrant™ Report
Download report

Merchandising Solutions

Turn Your Search Bar Into Your Best Sales Representative

Upsell the right products at the right time

Man working on a laptop, using HawkSearch site search tool while seated on the ground at home
an image of a HawkSearch search bar searching for "green vase under $60"an image of HawkSearch's search results showing green vases
an image of HawkSearch's filtering green color and price range from 0$ to 60$

Smart Search Options

Try out all of these options in search tool

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Keyword Search

The common way to search using keywords and facets to find what you need.​

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Concept Search

Ask a question or describe a problem the way you want in up to 50 languages. ​

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Image Search

Upload an image or take a picture on your phone to find the right item right away.​

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Image Finder

Describe the image you need and Smart Search will find it for you.​

New Ways to Search

Concept Search

Type in Any Concept and Get Answers Immediately

Find answers quickly to questions, problem descriptions or general inquiries with our concept search. Sometimes you know what you need, but don't know the right keywords to describe it correctly. Try the HawkSearch Concept Search to find what you need in your own words in up to 50 different languages. The HawkSearch Smart Search feature uses natural language processing and a powerful large language model to find the right result.

Image Search

Upload an Image or Take a Picture on Your Phone to Find the Right Result

A picture says a 1000 words and the image search is as powerful as 1000 keywords to find what you want. Take a picture on your phone or upload a picture to find what you want.

Image Finder

Describe an Image to Find the Right Result​

A picture says a 1000 words and the image search is as powerful as 1000 keywords to find what you want. Take a picture on your phone or upload a picture to find what you want. The HawkSearch Smart Search feature even lets you describe the picture of the item you want to find what you need right away.​

"HawkSearch had the most solid product offering, in particular the SIM feature. The upcoming Concept and Image Search won me over. As to what you could do better, I honestly can’t think of anything.  You came across in a genuine manner, understood the problem I needed to solve and directed me to the appropriate solution. I really appreciated your approach!"

Charles Combs, Product Owner and Scrum Master at AIC Millworks

Merchandisers Checklist

We’re here to help you fine-tune your ecommerce strategies and drive sales by tracking the right KPIs

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Conversion Rate

Monitor buyer behavior to perfect your product positioning and customer engagement.

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Average Order Value

Track AOV to get pricing strategies, upselling, and cross-selling techniques just right.

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Product Performance

Identify best-sellers, underperforming items, and emerging trends to maximize your inventory management and promotions.

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Cart Abandonment Rate

Ensure that your buyer checkout experience is the best it can be and convert more sales.

Personalized Recommendations

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Product Comparisons

HawkSearch delivers enhanced product comparison capabilities in the platform. This functionality enhances the eCommerce solutions in the market by providing the relevant results and recommendations along with the side-by-side comparison the customer is looking to see.

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eCommerce Recommendations

With eCommerce, HawkSearch utilizes machine learning to identify recommendations to present shoppers with products that are best sellers, rending, and more.

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Content Recommendations

HawkSearch allows you to offer similar content to your visitors as suggestions for purchase, which can boost revenue and encourage repeat buying.

Personalized Recommendations for On-site Search

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Content Recommendations

Keep your customers coming back and buying more with HawkSearch’s smart content suggestions based on user behavior.

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eCommerce Recommendations

Show shoppers trending, top-selling and ‘must-have’ products, as identified by HawkSearch’s machine learning capabilities.

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Product Comparisons

Give visitors what they want to see. HawkSearch delivers relevant results, recommendations, and side-by-side comparisons to make buying easy.

The Answer You've Been Looking For

Relevancy Tuning

Fine Tune Search Results

Leverage relevancy algorithm, relevancy score, documents, and results to enhance the user experience. Refine results for increased relevancy with insights captured from prior search activity. Fine tune with which data fields, keywords, or other identifiers influence the search results returned. Individual fields can be configured by selecting from advanced options.

Hawksearch logo surrounded by salesforce, BigCommerce, Progress, and Optimizely logos
a window with coding with HawkSearch logo has a arrow that's leading to an empty box
image showing top queries report with graph and list.
image showing that the user can drag and drop products to maximize the visibility of the key products
Search results showing popular searches and popular products even before they start searching
Illustration of search results showing junction boxes with filter options
HawkSearch for Salesforce ebook download image
Image of person using laptop to buy clothes online
Sitefinity and HawkSearch data indexing image
Windows show different results for the search term "jackets" based on location
Illustration showing different product recommendations for a B2B wholesale supply order
A search for the words "Home and Garden" in a search bar showing a menu of different options to narrow results by category, and search results to the right
A search for the word "medicine" entered into a search bar with associated results below for popular searches, top categories, and course offerings
Search window showing predictive results for the word "dent"
Search bar showing different filter options below
Windows showing categories to learn about events or news
Illustration of search results showing junction boxes with filter options
Hawksearch logo surrounded by salesforce, BigCommerce, Progress, and Optimizely logos
Windows show different results for the search term "jackets" based on location
A search for handbags is filtered by color and price range
Search bar showing recommendations based on typed out text
A search on an ecommerce website using predictive text to offer different product suggestions
Search results showing popular searches and popular products even before they start searching
Search results for cushioned armchairs featuring banner image of Armchairs at the top
Search results for stools showing options to filter by type and length
Windows show different results for the search term "jackets" based on location
A search on an ecommerce website showing suggestions for different kinds of pots
A smart phone screen showing a search for concrete drills on and ecommerce website, with a typo in the search bar
image of the different logos HawkSearch offers connectors for
an image of a hand dragging and dropping a product into the search recommendations
an image of an arrow dragging and dropping a product into place within the recommendations

Boost and Bury

Nail Product Placement

The standard features found on HawkSearch can help merchandisers best position products or content on landing pages to inspire conversions and accomplish their goals.

A search on an ecommerce website using predictive text to offer different product suggestions
a search filter with different options selected and the relevant search results showing up on the side
best selling book landing page with banner says best sellers, with three books with ratings.
settings page with several options to fine tune HawkSearch's search results
Search results showing recommended top products at the top
A search on an ecommerce website using predictive text to offer different product suggestions
HawkSearch for Sitefinity ebook download image
HawkSearch for Optimizely B2C ebook download image
HawkSearch for Optimizely B2B ebook download image
Windows showing recommended books based off of customer's interests
A search for the word "engineering" with associated result listed below
Window showing location-based results for finding a doctor
Results page for a search showing different annual reports
Search window showing different results based on a birthday theme
A search on an ecommerce website using predictive text to offer different product suggestions
Search results for stools showing options to filter by type and length
HawkSearch for BigCommerce ebook download image
Windows show different results for the search term "jackets" based on location
A search bar window showing associated pages based on typed text
Search results for cushioned armchairs featuring banner image of Armchairs at the top
Window showing Search Keyword analytics report
Screenshot showing WooRank graphs inside HawkSearch tool
A search on an ecommerce website using predictive text to offer different product suggestions
Search results landing page for "women winter sweater"
Window showing a user dragging and dropping selected products to the top of a search results page
A phone screen showing a search bar on an ecommerce website
an image of a funnel organizing shapes
an image of similar products recommended
an image of a hand dragging and dropping a graph into place

Visitor Targeting

Personalize and Convert

Automatically increase conversions by targeting and personalizing search recommendations for users based on their preferences, relevant behavior, and buying motivations in real-time.

Window showing search options to include different entitlement tags
a search bar with "best robot vacuums under 200$" followed by three search results of robot vacuums with price and rating
A/B testing image showing two options each marked with A and B. A option has stack of pillows and wooden chair and B option has two lounge chairs.
search results with pinned items
A search on an ecommerce website using predictive text to offer different product suggestions
A machine construction specialist works on an industrial machine in a manufacturing plant
A search for sci-fi books showing featured related products on sale
A search for the word "art" in a search bar with associated popular searches and course offerings listed below
Search results and related articles shown underneath a search bar showing a search for diabetes
A search window for the search "bus schedules" shows related categories
A search result page featuring different kinds of Christmas cookies
A machine construction specialist works on an industrial machine in a manufacturing plant
Window showing search options to include different entitlement tags
Windows featuring recommend products for a bicycle purchase
Search bar showing different filter options below
Search results window for speakers showing popular related searches, top product categories, and top product matches
Windows show different results for the search term "jackets" based on location
Windows showing SEO tool options
settings page with sliders to fine tune HawkSearch's AI Multipliers
Search results window for speakers showing popular related searches, top product categories, and top product matches
Windows show different results for the search term "jackets" based on location
A search on an ecommerce website using predictive text to offer different product suggestions
windows showing SEO tool options
an image of specific coat recommendations for a visitor from California and another from Chicago
an image of HawkSearch's SEO influencer functionality: fields of title, canonical URL, meta data, and indexing

Advanced Reporting

Optimize Search Experience and Performance

Reporting provides real-time insight into search trends, page performance, and interactions. Continuously optimize search experiences through data points driving decisions.

a window with lines and three wooden tables, each tagged with hot selling icons in a dotted box. HawkSearch icon is next to the box.
man in the nature with backpack image in the back, and the front image says you might likes these and showing recommended products, sleeping bag and tent with ratings.
settings page with sliders to fine tune HawkSearch's AI Multipliers
HawkSearch Webinar thumbnail for High Voltage Sales Opportunities You’re Missing
HawkSearch Webinar thumbnail for High Voltage Sales Opportunities You’re Missing
Window showing Search Keyword analytics report
Windows showing different search category display options
Search results landing page for "women winter sweater"
Search results window for speakers showing popular related searches, top product categories, and top product matches
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Window showing Search Keyword analytics report
window showing Search Keyword analytics report
an image of a hand dragging and dropping a graph into a report
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Variant Logic

Don't Miss a Sale with Auto-Complete

The search autocomplete functionality in HawkSearch allows a search to be done based on variant logic. Variant logic displays the child SKU product in relation to the parent SKU product for a specific result so customers can see correct price and corresponding attributes (like color, etc.) of those child items. If your site does not support rendering child SKUs on pages, HawkSearch can still streamline the experience by showing the specific price and image against the parent product.

a search bar with "women winter sweater" showing a landing page with a banner that says women with a photo of a woman wearing a sweater followed by three sweaters
search results for synonyms like laptop and notebook show the same result
Search results showing popular searches and popular products even before they start searching
Windows show different results for the search term "jackets" based on location
Search for "best robot vacuums under $200". HawkSearch understands portions of the sentence and filters the search results.
Search results for cushioned armchairs featuring banner image of Armchairs at the top
Window showing search results for blue sofas
a phone screen showing a search bar on an ecommerce website
an image of product recommendations from a catalog appearing in a website search bar
an image of the campaign organizer, with fields for campaign name, banner zone, min and max width, and tags

Entitlements

Control B2B Access

In B2B, there are often membership exclusive access to certain products, quantity, and pricing to control wholesale purchasing. HawkSearch’s entitlement policies can display product search results based on criteria for buyer group memberships.

search queries with grammatical error are corrected by HawkSearch's advanced spellcheck and shows the correct results
man in the nature with backpack image in the back, and the front image says you might likes these and showing recommended products, sleeping bag and tent with ratings.
search results for synonyms like laptop and notebook show the same result
Window showing Search Keyword analytics report
Window showing search options to include different entitlement tags
an image of a calendar with date range selector

Inventory/Pricing

Manage Product Visibility

Control which products are displayed with visibility rules. Stay updated on current inventory levels, automatically remove products without inventory, or push low inventory products to the bottom of the page. Similarly, HawkSearch can automatically push down items that have no price assigned to them.

Windows show different results for the search term "jackets" based on location
"Political Science" is setup as a "Protected Word" on this example, and because of that the search results only shows Political Science related searches instead of also showing results for "Political" or "Science".
Window showing different visibility rule options

Year Make Model Trim

Filter for Specific Search

Vehicle year, make, model, and trim combinations can narrow results to an individual level. HawkSearch can power these filters to return the correct results to meet your industry’s specific needs.

search queries with grammatical error are corrected by HawkSearch's advanced spellcheck and shows the correct results
Window showing year, make, and model options to narrow search for vehicle parts

Personalized Banners

Grab Attention for Featured Products

Call out and draw attention to certain products or content with HawkSearch’s banner tool. Banners immediately capture the attention of a shopper, often creating the desire to learn more about the product or information being featured.

an image showing the HawkSearch settings page for Visibility Rules.
Search results for cushioned armchairs featuring banner image of Armchairs at the top

Product Features

Recommendations

Join John Murcott, Products and Strategy leader at HawkSearch, as he delves into the fascinating world of Recommendations. In this video, he not only breaks down the feature but also uncovers the intricate workings beneath the surface. Discover the magic behind Recommendations with an expert's insights!

The Moving Parts of a Recommendation

User Activity

Our Event Tracker captures every user action on your site, linking it to the relevant product and visitor

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Shopping Cart

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Offline Orders

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Other Data

Your Web Properties

Boost recommendations across all your online content, engaging customer with personalized suggestions that make it impossible not to buy

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Shopping Cart

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Mobile

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Website Content

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Blog Content

"The ability for our non-technical team to influence the results on landing pages and search results is truly compelling."

Anonymous User in Retail

"Leveraging the capabilities of NLP and advanced on-site search is like equipping your users with a reliable flashlight, shining light on their journey as they navigate the intricate maze of web content."

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John Murcott

See our Tools in Action