Product Recommendations
Recommend products based on customer activity, interests, and shopping behavior.
Deliver More Relevant Experiences
Help customers discover products, content, and recommendations tailored to their interests, behavior, and buying journey. From AI-powered product recommendations to personalized discovery experiences, HawkSearch helps businesses create more relevant interactions that increase engagement, improve conversion, and grow revenue.
Relevance Drives Results
Today's buyers expect discovery experiences that reflect their interests, intent, and needs.
HawkSearch helps businesses create more relevant product journeys through AI-powered recommendations, behavioral personalization, and customer-specific experiences designed to improve engagement and conversion.
- AI-powered recommendations
- Behavioral personalization
- Customer-specific experiences
Recommend the RightProducts at the Right Time
HawkSearch helps businesses surface relevant products throughout the customer journey, helping customers discover complementary, alternative, and higher-value products when they're most likely to engage.
Cross-Sell Opportunities
Help customers discover complementary products that support their goals.
Upsell Opportunities
Surface higher-value products and alternatives at the right moments.
Business impact
- Increase average order value
- Improve product discovery
- Increase engagement
- Drive additional revenue
Personalize Every Experience
HawkSearch helps businesses tailor product discovery experiences based on customer behavior, account attributes, buying history, and engagement signals to create more relevant journeys.
Personalized Search
Deliver search experiences that adapt based on customer context and behavior.
Behavioral Personalization
Use customer activity to influence product discovery experiences.
Account-Specific Experiences
Support customer-specific catalogs, buying requirements, and discovery journeys.
- Deliver more relevant experiences
- Increase engagement
- Improve conversion
- Support B2B buying environments
Continuously Refine Relevance
HawkSearch gives teams the flexibility to configure recommendation strategies, refine placement, test experiences, and continuously improve relevance as customer behavior evolves.
By combining recommendation intelligence with ongoing optimization, businesses can deliver more effective discovery experiences over time.
Recommendation Strategies
Configure recommendation approaches that align with your goals and customer journeys.
Placement & Experience Controls
Customize how and where recommendations appear throughout the discovery journey.
Testing & Optimization
Measure performance, compare strategies, and continuously improve recommendation effectiveness.
Better Relevance. Better Results.
Understand Customer Behavior
Use behavioral signals and customer activity to create experiences that feel more relevant and useful.
Connects Discovery Across the Journey
Deliver personalized experiences across search, browsing, product pages, and recommendation placements.
Supports B2B and B2C Experiences
Deliver personalized experiences across search, browsing, product pages, and recommendation placements.
Built to Drive Results
Transform relevance into higher engagement, stronger conversion rates, and increased average order value.
The Business Impact ofBetter Personalization
Increase Conversion
Help customers discover products that better match their needs and intent.
Grow Average Order Value
Surface complementary and higher-value products throughout the buying journey.
Improve Customer Engagement
Create experiences that encourage exploration and discovery.
Strengthen Customer Loyalty
Deliver more useful and relevant interactions over time.
Drive Revenue Growth
Turn personalization into measurable business outcomes.
Personalization & Recommendations work alongside other HawkSearch capabilities to create complete product discovery experiences.
The HawkSearch Platform
Powered by the HawkSearch Platform
Personalization & Recommendations work alongside AI Search & Discovery, Smart Response, Merchandising Controls, and Analytics & Optimization to create connected product discovery experiences. By combining behavioral intelligence, AI-powered recommendations, and customer-specific experiences, HawkSearch helps businesses deliver relevance at every stage of the customer journey.
Explore the HawkSearch PlatformReady to Deliver More Relevant Experiences?
See what AI-powered personalization can do for your eCommerce experience and bottom line.