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Hawk Agents: The Future of Intelligent Commerce

A growing ecosystem of AI agents that increase revenue, improve product discovery, automate merchandising, uncover insights, and create more intelligent buying experiences.

What are Hawk Agents?

A Growing Marketplace of AI Agents for Commerce

For decades, digital commerce experiences were built around search boxes, navigation menus, and product pages. Today, AI is reshaping how customers discover products, evaluate options, and make purchasing decisions.

As buying journeys become more conversational and intelligent, businesses need AI experiences that do more than answer questions. They need AI agents that can understand products, apply business rules, surface insights, and help customers take action.

Hawk Agents are designed for this new era. Powered by Aura, Hawk's intelligent agent framework, they connect product data, search intelligence, customer context, and business systems to create smarter buying experiences and help organizations grow revenue.

Meet the Hawk Agents

AI Shopping Agent

Turn product discovery into conversations. The Hawk Shopping Agent helps buyers find products, compare options, answer technical questions, and build carts through natural language conversations.

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  • Boost and bury suggestions
  • Search behavior analysis
  • Search rule recommendations
  • Performance monitoring
  • Content optimization
  • Automated merchandising insights

AI Merchandising Agent

Optimize search and merchandising without manual effort. The Hawk Merchandising Agent helps merchandising teams identify opportunities, recommend improvements, automate rule management, and continuously improve product discovery performance.

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  • Search rule recommendations
  • Boost and bury suggestions
  • Search behavior analysis
  • Content optimization
  • Automated merchandising insights
  • Performance monitoring

AI Analytics Agent

Turn commerce data into action. The Hawk Analytics Agent continuously analyzes search, revenue, product performance, and customer behavior to surface recommendations and opportunities.

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  • Search analytics
  • Revenue analysis
  • Trend detection
  • Conversion insights
  • Executive reporting
  • Opportunity identification

Coming soon

  • Product Insights Agent
  • Sales Assistant Agent
  • Customer Support Agent
  • Third-Party Agents

Meet Aura: The Framework Behind Every Hawk Agent

Aura is HawkSearch's AI orchestration framework that powers every Hawk Agent.

Rather than building isolated AI experiences, Aura creates a unified foundation for connecting AI agents with product catalogs, search systems, ERP platforms, business rules, content repositories, pricing systems, customer data, and external applications.

The same framework powers customer-facing assistants, team-facing assistants, and future agent-to-agent commerce scenarios.

  • Commerce Native

    Built around products, catalogs, inventory, pricing, and search.

  • Extensible

    Connect to APIs, ERP systems, content repositories, and future AI agents.

  • Governed AI

    Business rules, entitlements, and permissions help ensure responses remain aligned with your organization.

  • One Intelligence Layer

    Use the same foundation across search, assistants, merchandising, analytics, and future agentic commerce initiatives.

Data PipelineHawkSearchSearch + merchERP / APIsPricing + ordersDocs & ContentGuides + specsAura: AI OrchestrationOrchestration · REST · A2AExperience LayerOrchestration · Tool libraryGovernance LayerEntitlements · GuardrailsData LayerContent engine · IndexLLMMCPAPIsCustomer Facing AI AssistantShopping / BuyingCustomer SupportTeam Facing AI AssistantsSales AssistantMerchandiser AssistantAnalytics AssistantThird-party agentsvia MCP / A2A

Use Cases: How Organizations Use Hawk Agents

For eCommerce Teams

Improve product discovery and increase conversion opportunities.

For Merchandisers

Automate rule creation and optimize site performance.

For Sales Teams

Access product expertise and customer context faster.

For Customer Support

Provide immediate answers using product and account information.

For Executives

Identify revenue opportunities through analytics and predictive insights.

Frequently asked questions about Hawk Agents

Ready to Make Every Search Count?

See what AI-powered product discovery can do for your eCommerce experience and your revenue.