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Put Commerce Teams in Control of Product Discovery

Give your team the ability to shape discovery experiences, respond to business priorities, and optimize customer journeys without relying on ongoing development resources.

A merchandising rule boosts in-stock stainless-steel bolts for a spring promotion and updates the product results.

Strategy Behind Every Search Result

Merchandising controls pin a product, boost in-stock items, and run a campaign within product search results.

HawkSearch gives commerce teams direct control over how products appear across search and discovery experiences.

Promote strategic products, respond to inventory changes, support customer-specific requirements, and launch campaigns quickly through intuitive merchandising controls designed for both B2B and B2C commerce.

  • Rankings
  • Campaigns
  • Audiences
  • Business rules

Control WhatCustomers Discover

HawkSearch gives merchandisers the tools to influence rankings, prioritize products, and create discovery experiences that support merchandising strategies and business objectives.

Boost & Bury Controls

Promote high-priority products and reduce visibility for products that are less relevant or strategic.

Merchandising rules boost in-stock products and reduce the visibility of less strategic products.

Product Pinning

Ensure important products appear exactly where customers need to see them.

Dynamic Ranking Controls

Balance AI-powered relevance with business priorities and merchandising goals.

A merchandiser reviews product discovery results on her phone.
  • Improve product visibility
  • Merchandising initiatives
  • Increase conversions
  • Align discovery with business priorities

Adapt Discovery to Business Priorities

HawkSearch helps teams create dynamic experiences that respond to promotions, inventory conditions, campaigns, customer segments, and evolving business objectives.

Merchandising rules promote selected products within search results.

Merchandising Campaigns

Launch promotions, spotlight products, and support seasonal merchandising initiatives.

Dynamic Landing Pages

Create curated discovery experiences around campaigns, categories, and promotions.

Visitor & Audience Targeting

Deliver more relevant experiences based on customer attributes and business requirements.

Colleagues celebrate a successful merchandising campaign.
  • Launch campaigns faster
  • Improve promotional visibility
  • Create more personalized experiences
  • Respond quickly to changing priorities

Support Complex eCommerce Requirements

Modern commerce environments often require more than generic product rankings.

HawkSearch helps businesses manage customer-specific requirements, visibility rules, entitlements, pricing considerations, and other controls that influence product discovery experiences.

Entitlements & Customer-Specific Access

Control which products, categories, pricing, and discovery experiences are available to specific customers, accounts, or user groups. Support complex B2B buying environments with account-specific catalogs, permissions, and visibility rules.

Visibility rules apply account-specific catalog access and contract pricing for a customer.

Business Rules

Apply merchandising logic that reflects real business requirements.

Visibility Controls

Determine which products, content, and experiences appear to different audiences.

Shape Discovery Around Your Goals

  • Built for Product Discovery

    HawkSearch merchandising extends beyond search result management to influence the entire product discovery experience.

  • Aligns AI with Business Priorities

    Combine AI-powered relevance with merchandising strategies, inventory realities, promotions, and business objectives.

  • Supports Complex Commerce Requirements

    Manage customer-specific experiences, entitlements, promotional rules, and specialized buying scenarios within a single platform.

  • Gives Teams Direct Control

    Empower merchandising and ecommerce teams to improve discovery experiences without waiting on development resources.

Outcomes

The Business Impact ofBetter Merchandising

  1. Improve Product Visibility

    Promote the products that best support customer needs and business priorities.

  2. Respond to Business Priorities

    Adapt discovery experiences to inventory, promotions, campaigns, and changing goals.

  3. Increase Conversion

    Guide customers toward relevant products with effective merchandising strategies.

  4. Reduce Manual Work

    Give commerce teams direct control without relying on ongoing development resources.

  5. Drive Revenue

    Turn more relevant product discovery experiences into measurable business growth.

Related Capabilities

The HawkSearch Platform

Powered by the HawkSearch Platform

Merchandising Controls work alongside AI Search & Discovery, Smart Response, Personalization & Recommendations, and Analytics & Optimization to create connected product discovery experiences. By combining merchandising intelligence with AI-powered discovery, HawkSearch helps businesses balance customer relevance with business priorities and revenue goals.

Explore the HawkSearch Platform

Ready to Take Control of Product Discovery?

See what AI-powered merchandising can do for your eCommerce experience and bottom line.