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The AI-Powered Product Discovery Platform for Modern eCommerce

Transform search, discovery, and merchandising into measurable business growth with AI-powered product discovery built for modern digital commerce.

Trusted by industry leaders worldwide

AMA
Berlin Packaging
Partner
BlackHawk Industrial
C2G
Partner
Digital Commerce 360
Partner

Built for Every Stage of the
Product Discovery Journey

Deliver intelligent product discovery experiences powered by AI across search, merchandising, personalization, recommendations, and optimization.

HawkSearch connects the technologies that power modern product discovery into a single platform. Every interaction helps customers find what they need faster while giving commerce teams the insights and control needed to optimize performance.

36%

Revenue from search

Meet theHawk Search Features

  1. Help Every Customer Find the Right Product Faster
    Deliver relevant product results across keywords, concepts, natural language, images, specifications, part numbers, customer-specific identifiers, and units of measure.
    HawkSearch uses AI to understand customer intent, normalize product data, and connect buyers with the products they're looking for, even when they describe them differently than they're stored in your catalog.

Where Product Discovery
Becomes Business Growth

HawkSearch connects signals across the product discovery journey to create more relevant experiences for customers and more actionable intelligence for commerce teams. The result is a platform that helps businesses understand customer intent, increase conversion rates, grow average order value, and continuously optimize the path from discovery to conversion.

Why Leading Teams Choose
HawkSearch

  1. Understands Customer Intent

    Go beyond exact keyword matching to interpret concepts, questions, product attributes, industry language, and different ways customers describe what they need.

  2. Handles Complex Product Data

    Support large catalogs, technical specifications, product variations, category hierarchies, customer-specific products, and specialized buying requirements.

  3. Keeps Commerce Teams in Control

    Combine AI-powered discovery with merchandising rules, business priorities, configurable guardrails, and hands-on control.

  4. Connects Products and Content

    Help customers find products, supporting information, documentation, resources, and answers through a unified discovery experience.

  5. Supports B2B and B2C Experiences

    Power product discovery for manufacturers, distributors, retailers, and other commerce organizations across complex B2B and high-volume B2C environments.

  6. Drives Measurable Growth

    Use search, recommendations, merchandising, personalization, and analytics to improve conversion, increase average order value, and create better customer experiences.

The Foundation Behind Every Discovery Experience

  1. Workbench

    Give merchandisers and ecommerce teams direct control over product discovery.

  2. Flexible Architecture

    Implement HawkSearch the way your business needs it.

  3. RapidUI Framework

    Launch product discovery experiences faster.

  4. Enterprise Integrations

    Connect product discovery across your commerce ecosystem.

Product Discovery Designed to Perform

Increase Conversion

Connect more customers with the right products and reduce the friction that prevents them from purchasing.

Search results panel showing relevant product matches including a DIN Rail Power Supply.

Grow Average Order Value

Surface complementary, alternative, and higher-value products through intelligent recommendations and guided discovery

Chat-style UI showing related product recommendations for a centrifugal pump with a +24% AOV badge.

Reduce Failed Searches

Understand customer intent and improve the experience for vague, incomplete, highly specific, or unfamiliar queries.

Side-by-side comparison of a traditional search with no results versus Hawk-powered search returning 1,240 results.

Improve Customer Satisfaction

Help customers find products and answers faster, with less effort and greater confidence.

Personalized storefront greeting a returning customer with interest-based product recommendations.

Empower Commerce Teams

Give merchandising and ecommerce teams direct control over rankings, promotions, recommendations, and product discovery strategies.

Merchandising rules panel with toggles and a search results preview showing sorted products.

Continuously Improve Performance

Turn customer behavior into insights your team can use to improve relevance, experiences, and business outcomes.

Revenue impact chart with outcome badges: lower operational costs, improved conversion, higher revenue.

Power the Platform. Expand the Experience.

HawkSearch

HawkSearch provides the product data, discovery intelligence, merchandising controls, personalization, and analytics that power modern commerce experiences.

HawkAgents

HawkAgents extends that foundation with purpose-built AI assistants and agents that help customers and internal teams research products, answer questions, optimize experiences, analyze performance, and automate commerce workflows.

Ready to Make Every Search Count?

See what AI-powered product discovery can do for your eCommerce experience and your revenue.