Join Our Team

Hawksearch is continuously looking for talented, ambitious individuals to continue perfecting our powerful search technology or work with our incredible customers. Our culture represents the collective values and principles of each member of the Hawksearch family, who are united by their vision to provide an innovative search experience. Are you ready to contribute to the success of Hawksearch? Apply today!

Hawk_Building

Benefits

icon_health

Insurance & Health

Excellent medical, dental and vision, along with short & long-term disability benefits.

icon_salary

Competitive Salary

We want the best talent and offer competitive compensation.

icon_retirement

Generous Retirement Plan

Benefit from a generous 401(k) plan with, limited employer matching!

icon_transit

Transit Benefits

Reduce public transportation costs by taking advantage of the Chicago Ventra Transit benefit program.

icon_pto

PTO

Relax when you want to at your favorite destination with flexible Paid Time Off and paid holidays.

icon_talent

Work with Top Talent

Work as a team with knowledgeable and fun co-workers.

Gail_circle

"The culture at Hawksearch is so supportive and team-oriented. From my first day here, I never felt like just an employee. Everyone has been so approachable and encouraging whether they’re senior staff or colleagues. I have been most impressed with how the company is committed to its product and clients. I really enjoy working in such a positive environment!"

Gail M | Customer Service

Open Positions
Business Analyst
Application Developer
Business Development Representative
Support Engineer
Open Positions
Business Analyst

Business Analyst

Hawksearch HQ | Des Plaines, IL

At Hawksearch, we pride ourselves on having a search platform that client’s merchandising and marketing teams can easily use to increase conversions on the site. The Business Analyst is critical part of this process in helping connect the merchandisers and marketers to the powerful technical stack for Hawksearch and help them achieve their business objectives by acting as important liaison between the business users and the technical teams.

Responsibilities:
  • Research, gather, analyze, document, develop and validate functional requirements for implementations with project stakeholders
  • Translate user requirements into system requirements, process flows, wireframes, mockups, etc.
  • Understand how system capabilities can be used to meet our client's business objectives
  • Facilitate requirement review and approval with stakeholders
  • Act as a liaison between business experts and development teams
  • Understand the needs of multiple stakeholders
  • Analytical thinking and project issue resolution
  • Build structured approaches for decision making
  • Testing new features and building client documentation and wiki pages for the features
Qualifications:
  • Strong organizational skills
  • Must thrive in a team environment
  • Desire to learn new technologies
  • Preferably a Bachelor’s Degree in Business, Computer Science, Information Systems.
  • Strong spoken and written communication skills
  • Experience with software development projects
  • Ability to clearly document, test, and validate requirements
  • Ability to multi-task and work on multiple projects
  • Ability to meet internal and client deadlines
  • Experience with user interface designs and mockups
  • Able to manage own workload, take initiative, and assume responsibility for tasks
Desired Skills:
  • A range of previous experience as a Business Analyst in a client facing position
  • Preferred experience working in an Agile environment with Agile User Stories
  • Any experience with Web Content Management Systems (CMS)
  • Experience with JIRA or other project management software

or share this job opportunity via

Application Developer

Application Developer

Hawksearch HQ | Des Plaines, IL

We are looking for talented Developers to join our team and help perfect our powerful search technology. We look for creative individuals who are not afraid to make constructive recommendations and like learning new technologies.

Responsibilities:
  • Opportunity to work on a product that:
    • Uses advanced machine learning algorithm based on Apache Spark
    • Provides search of millions of records in milliseconds
    • Provides advanced Big Data and analytics capabilities
    • Configures in advanced high availability multi-datacenter environment
    • Distributed Architecture
  • Ability to work on the latest versions of development software on fast workstations with dual flat-screen monitors
  • Work on database design and architecture of both SQL and NOSQL databases
  • Work on front end components and advanced UI for search and merchandising
  • Work on building and implementing RESTful API’s
  • Communicating with internal and client technical teams and troubleshooting issues
Qualifications:
  • Bachelor's Degree or Higher in Computer Science, Information Systems required.
  • Prior experience working on web applications
  • Experience with Microsoft ASP.NET / SQL Server
  • Experience with Javascript, JQuery or other similar front end frameworks
  • Someone with a passion for programming and technology and who is always looking to learn more and improve
  • Ability to multi-task and work on multiple projects
  • Able to manage own workload, take initiative, and assume responsibility for tasks
Desired Skills:
  • Experience of familiarity with SaaS architecture
  • Preferred experience working in an Agile environment
  • Experience with JIRA
  • Previous AI/Machine Learning Experience

or share this job opportunity via

Business Development Representative

Business Development Representative

Hawksearch HQ | Des Plaines, IL

We are looking to hire both part time and full time Business Development Representatives.

Responsibilities:
  • As a Business Development Representative you will succeed by setting qualified meetings for our Account Executives to close
  • Be trained within the first 2 weeks on Hawksearch's solutions and best practices
  • Prospect and send strategic emails to set up 10+ meetings per week for Account Executives to conduct
  • Track all activity in the Salesforce CRM
Qualifications:
  • Be self-motivated. We need professionals who can think for themselves and take action. You will be fully supported by a dynamite team but we need people on the attack.
  • Be a hunter.We have a large database in our Salesforce CRM but we need people who are hungry for more and will find new opportunities through targeted email campaigns.
  • Identify. Be able to qualify a prospect and match them to an appropriate solution.
  • Have Persistence. If at first you don’t get a meeting… try again. Find new angles and new contacts to lock in a meeting.
  • Be confident.No one wants to buy from someone who doesn't believe in what they are selling.
  • Have persuasion.You will never be able to sell the solution if you can't first sell the meeting. Companies need what we offer, get them to see that.
  • CoachabilityYou will have a lot of help and direction from both managers and Account Executives, those who listen will succeed!
Desired Skills:
  • Software experience

or share this job opportunity via

Support Engineer

Support Engineer

Hawksearch HQ | Des Plaines, IL

Hawksearch is looking for a full time Support Engineer to join our growing and dedicated Customer Success team. Our clients range from Fortune 500 to high-growth mid-market online retailers who strive to deliver the best ecommerce shopping experience.

Responsibilities:
  • Continuously improve your product knowledge of the platform
  • Support the Account Managers and help forge long term partnerships with our clients. This is done by ensuring clients get the best value, usage and adoption of our products
  • Be a key contact for our clients and establish yourself as go-to technical team member
  • Be an escalation point for any technical issues arising from active clients
  • Suggest feature enhancements and demonstrate to clients on how to use any new functionality
  • Gather feedback from clients and share with the product development team to drive development of new features
  • Regularly update knowledge bases to help improve how clients and the customer success team use the platform
Qualifications:
  • Ability to learn new technologies and features
  • Excellent verbal and written communication skills
  • Ability to identify, correct, and/or advise on technical issues
  • Ability to prioritize and work across many accounts simultaneously
  • Ability to work on a team with peers to manage the upkeep and success of each client
  • Preferably a Bachelor's Degree in Computer Science or related field
  • Any relevant work experience providing technical support for SaaS / Cloud software
Desired Skills:
  • Any web development and troubleshooting experience (.NET, JavaScript, HTML,CSS, Web Services, MVC)
  • Any data development and troubleshooting experience (SQL, JSON, XML, Excel)

or share this job opportunity via

As an equal opportunity/affirmative action employer, Hawksearch is committed to fostering a diverse, multicultural work environment where our employees respect one another and share a commitment to the company's values, mission, and strategies. Hawksearch provides equal employment to all participants and employees without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran or marital status.