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Recent Blog Posts

  • Holiday Season Resources Recap

    Dec 01, 2016
    The holidays offer a busy, hectic time...both professionally and personally. It can be hard to juggle all there is to manage. Consider Hawk Search your holiday helper with this round-up of invaluable resources and articles, all in one place. Be sure to like and share on social media so you too can help your e-commerce friends!
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  • 5 Tips for Managing Holiday Season Out-of-Stocks

    Nov 17, 2016
    The Holidays are upon us and there's a lot to juggle: your e-commerce site, your customer's experience, your sales. Some of these things cannot be helped at this point but one facet that can is managing your inventory and what-if scenarios for out of stock products. Read on to learn more.
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  • Tips for Improving the Customer Experience After Code Freeze

    Nov 10, 2016
    Around the holidays, an IT department will usually instill a "code freeze" so that no new changes or tweaks are happening as the online traffic increases. Potential errors and risks are then mitigated. However, the flip side of that is because so much traffic is happening during the holidays, patterns or issues might arise that are easy to fix and do not need major IT involvement. If a small tweak improves the customer experience, you should capitalize! Read on for more tips on code freeze and keeping the customer journey top of mind.
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