Your Success Defines Our Success

When great people work together, amazing things happen. Our Hawk Search team is built on innovation and ambition, which drives constant opportunities for professional growth. We’re hard working, fun loving, and always looking for talented individuals with positive attitudes.

Please look below for all open positions. If you don't find a current fit, but still want to be part of our team, contact us at careers@hawksearch.com, and let’s start a conversation.

Open Positions

Developer

Des Plaines, Illinois

We're looking for talented developers to join our team to help provide cutting-edge search, navigation and predictive recommendations to existing web sites and mobile applications. Our modern, easy-to-use platform makes it possible to filter and deliver results based on what is important to the customer — ensuring delivery of fast, relevant and profitable results. Our focus on the business user is key since we continue to provide the features that make our clients' lives easier. With clients that range from small, medium, to large, our deep and varied experience help us continue to deliver the innovation in the site search space.

Here are just some of the reasons why developers enjoy working at our company:

  • Our primary focus is software development and technology. As a developer, you won't be looked at as a "necessary evil" which unfortunately is how IT is looked at in many organizations.
  • We actually look for creative individuals who are not afraid to make constructive recommendations.
  • We have many experienced developers on our staff that you will undoubtedly learn from as you work together with them to build exciting new applications.
  • Our solution is used by many e-commerce sites from Internet Retailer Top 500 list. By working on such high-profile applications, it gives our developers the opportunity to stretch their horizons and learn about things like database partitioning; caching; web farms; working with big data, advanced programming models based on design patterns; plug-in architecture, etc.
  • Our developers enjoy working on the latest versions of development software on fast workstations with dual flat-screen monitors.
  • We cover test fees for developers to take certification tests offered by Microsoft and other vendors.

Hawk Search Solution Highlights:

  • Uses advanced machine learning algorithm based on Apache Spark
  • Provides search of millions of records in milliseconds
  • Provides advanced Big Data and analytics capabilities
  • Configured in advanced high availability multi-datacenter environment
  • Available as Cloud or license / on premise installation

Our products are used on sites such as:

  • PGA Superstore, Sweetwater Sound, Monoprice.com

What we're looking for in a developer:

  • Preferably a Bachelor's Degree in Computer Science
  • Experience in programming web sites and Microsoft ASP.NET / SQL Server
  • Someone with a passion for programming and technology and who is always looking to learn more and improve

APPLY FOR THIS OPPORTUNITY


Business Development Representative

Glen Ellyn, Illinois

​​We are looking to hire both part time and full time Business Development Representatives. Software experience is a plus, but not required.

Primary Objective:

As a Business Development Representative you will succeed by setting qualified meetings for our Account Executives to close.

You will:

  • Be trained the first 2 weeks on Hawk Search's solutions and best practices.
  • Prospect and send strategic emails to set up 10+ meetings per week for Account Executives to conduct.
  • Track all activity in the Salesforce CRM.

Responsibilities:

  • Be self-motivated. We need professionals who can think for themselves and take ACTION. You will be fully supported by a dynamite team but we need people on the attack.
  • Be a hunter! We have a large database in our Salesforce CRM but we need people who are hungry for more and will find new opportunities through targeted email campaigns.
  • Identify. Be able to qualify a prospect and match them to an appropriate solution.
  • Have Persistence. If at first you don’t get a meeting… try again. Find new angles and new contacts to lock in a meeting.

Skills:

  • Be confident. No one wants to buy from someone who doesn't believe in what they are selling.
  • Have persuasion. You will never be able to sell the solution if you can't first sell the meeting. Companies need what we offer, get them to see that.
  • Coachability. You will have a lot of help and direction from both managers and Account Executives, those who listen will succeed!

What We Are Offering:

Full Time:

  • Competitive base salary
  • Lucrative uncapped commission on all closed deals.
  • PTO
  • Extensive Benefits Package
  • Career path to an Account Executive

Part Time:

  • Career path to an Account Executive

Interested?  Please send your resume with a cover letter to careers@hawksearch.com.

APPLY FOR THIS OPPORTUNITY


Support Engineer

Glen Ellyn, IL

Hawk Search is looking for a full-time Support Engineer to join our growing and dedicated Customer Success team. Our clients such as Shoe Carnival range from Fortune 500 to high-growth mid-market online retailers who strive to deliver the best e-commerce shopping experience. Hawk Search is changing the way companies do commerce.

As a Support Engineer, you will be asked to support our Account Managers and help forge long term partnerships with our clients. This is done by ensuring clients get the best value, usage and adoption of our products. You will be a key contact for our clients and establish yourself as go-to technical team member.

What you’ll do:

  • Be an escalation point for any technical issues arising from active clients
  • Suggest feature enhancements and demonstrate to clients on how to use any new functionality
  • Gather feedback from clients and share with the product development team to drive development of new features
  • Continuously improve your product knowledge of the platform
  • Regularly update knowledge bases to help improve how clients and the customer success team use the platform 

Qualifications:

  • EDUCATION - Bachelor's Degree (Information Systems or related is desired)
  • EXPERIENCE - Any relevant work providing technical support for SaaS / Cloud software

Knowledge / Abilities / Skills:

  • Excellent verbal and written communication skills
  • Ability to identify, correct, and/or advise on technical issues
  • Ability to prioritize and work across many accounts simultaneously
  • Ability to work on a team with peers to manage the upkeep and success of each client
  • Ability to learn new technologies and features
  • BONUS - Any web development and troubleshooting experience (.NET - JavaScript - HTML - CSS - Web Services - MVC)
  • BONUS - Any data development and troubleshooting experience (SQL - JSON - XML - Excel)

What We Offer:

  • Competitive base salary
  • PTO and Benefits Package (Health, Dental, and 401k)
  • Two weeks of training on solution and best practices
Interested?  Please send your resume with a cover letter to careers@hawksearch.com.


​APPLY FOR THIS OPPORTUNITY


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